[Poll] Ensuring good conduct and communication within a company
In order to resolve any situation in your work environment you may be able to take notes from advance given within the two scenarios mentioned in this post.
SCENARIO 1
You ask a colleague to review a detailed report on the impact of your most recent community initiative. The report took you 20 hours to compile, draft, proof and polish. Your colleague glances at it for 5 minutes and then immediately rambles off a laundry list of everything you did wrong with the report. You feel frustrated and angry by the fact that he barely read the report and had only critical things to say about it. Now you simply wish to avoid working with him at all.
Step 1:
My initial reaction would make me want to avoid or curse him/her, however to avoid it from becoming any sort of dilemma where manage would have to step in I would take some time to cool down before we have any future interactions.
Since I was the one that went to that person due to our relationship or because of his/her expertise which I would need with my report. Secondly, he/she was rather honest with me concerning my report.
Step 2:
Yes, I am still angry and frustrated at the present moment however at this point I still need to ensure that report in good and also see if the comments made sense. In this step I would have to think rationally over the comments and ask myself question such as:
Is it not better that I was corrected before I brought in the finished product?
Is he/she actually right with the comments?
Should I ask someone else and compare the feedback?
Are they one to naturally bring me down or not?
Should I blame him/her for what I asked them to do or should I be grateful?
Step 3:
After asking myself those questions I would be able to know if they were really in my favour or not.
If they were in my favour I would ensure that the next time I see him/her I would apologize for my conduct, I would then say how grateful I am that they took time to evaluate my work and were honest in how I can improve/perfect it.
Now, if they were not in my favour I would still have to deal with that person. That is why I may/would limit my conversations with that person, however I would still show some sort of respect to them (this demeanor would not be easy however it is worth it). Because there may come a time where I would have to work with him/ As a new social venture, you and your key collaborators may not have enough resources to do the job. As a result, one of your fellow collaborators ends up carrying a heavy load, causing resentment towards others in the group who they feel may not be doing their share of the work. One day, this resentment builds up and the person ends up in an argument with one of the other venture collaborators. her.
SCENARIO 2
Step 1:
As the lead collaborator in my new social venture I would have to deal with this problem to ensure that I could hold both collaborators and also to avoid any sort of instances like that again.
First I would sit down separately with both collaborators and hear there said from the matter. My intention here is to let each party get whatever is on the chest out and be free from whatever they had bundled up.
After they have spoken I will ask they three questions which are:
What did you do wrong?
Can you fix the problem?
How can we fix the problem?
Step 2:
The next step after the personally consulting I would address the two parties together because if they want to work within the same company we will have to ensure that the bad blood is resolved.
In addressing both parties together my main objective is that both parties can hear each other sides and explain what he/she could have done different to avoid such situation.
The questions that I expect to be answered are:
What I did wrong as a collaborator?
What I believe my co-collaborator did wrong?
How we could have avoided the situation?
What do I expect in the future from my co-collaborator?
What do you expect from your lead collaborator in the future when dealing with situations?
Step 3:
After the discussion with the two parties, I would then address the team in how we could avoid such problems in the future. Within the discussion with the team I would expect that areas such as Communication and Work Priorities to be discussed (since that was really the reason why there was a situation).
Within both scenarios collaborative work style is recommended, which is the ideal work style. In scenario 1 it requires collaborative and compromising. Whereas scenario 2 asks for collaborative, accommodating and compromising.
If anyone would like to add and give me some feedback please feel free to comment. 
Este aporte fue editado en: 2015-06-14 at 08:37 PM by: Faricka Merrick
Este aporte fue editado en: 2015-06-14 at 08:37 PM by: Faricka Merrick
Este aporte fue editado en: 2015-06-14 at 08:48 PM by: Faricka Merrick
